Unlike the Windows-dominated PC market, the mobile device market has a cast of operators, manufacturers, and OEMs that are all part of the mobile ecosystem. There is also no shortage of mobile device management (MDM) vendors and solutions. As these MDM solutions swing from on-premises to cloud and managed services, we could see a shift in the relationship between mobile operators and enterprise IT.
Significant technological advances by any of the players in the mobile ecosystem can change your mobile strategy considerably. Your responsibility is to lay out an agile strategy while remaining mindful of ongoing upheaval. With this in mind, Forrester recommends that IT professionals in both infrastructure and operations (I&O) and security and risk (S&R) roles work together toward the following goals:
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