The Homeland Security Department is struggling with managing all its mobile devices, and faces challenges in leveraging smart phones, tablets and laptop to increase workforce productivity, according to an inspector general.
The IG's audit found DHS had implemented some policies, procedures and training to better govern, track, categorize and secure portable devices. For example, the Federal Emergency Management Agency and the Transportation Security Administration have developed specific mobile device strategies and procedures. Both agencies also educate its workforce on the acceptable use of mobile devices.
But these efforts need to be complemented by policies and procedures to govern the use and accountability of mobile devices, the IG said, and DHS as a whole needs to adopt a stronger security posture to protect mobile devices and the sensitive data stored on them.
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