Ouch!
Software complexity, unreliability and user training that extends no further than "buttonology" continue to plague the Army's multibillion Distributed Common Ground System (DCGS-A), prompting soldiers to turn to commercial software, according to feedback from several units in Afghanistan.
That feedback was included in a memo from November, obtained by Military.com and reported by DOD Buzz. The memo resulted from an October meeting five units had with Brig. Gen. Christopher Ballard, at the time deputy chief of staff for intelligence at the International Security Assistance Force Joint Command.
Among the complaints are that DCGS-A is "unstable, slow, not friendly and a major hindrance to operations," with upgrades that wipe out users' data, according to comments from the 130thEngineer Brigade, which reported losing three to five calendar days a month because of system issues.
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