Wednesday, June 29, 2016

How Sony, Microsoft, and Other Gadget Makers Violate Federal Warranty Law



There are big "no trespassing" signs affixed to most of our electronics.

If you own a gaming console, laptop, or computer, it's likely you've seen one of these warnings in the form of a sticker placed over a screw or a seam: "Warranty void if removed."

In addition, big manufacturers such as Sony, Microsoft, and Apple explicitly note or imply in their official agreements that their year-long manufacturer warranties—which entitle you to a replacement or repair if your device is defective—are void if consumers attempt to repair their gadgets or take them to a third party repair professional.

What almost no one knows is that these stickers and clauses are illegal under a federal law passed in 1975 called the Magnuson-Moss Warranty Act.

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